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24-Hour Crisis Services

Orange County Crisis Call Center

This year we are excited to celebrate the 5th Anniversary of the Orange County Crisis Call Center. The Call Center stands as a beacon of excellence and collaboration, offering vital services such as crisis management, disability support, and connection to crisis resources. This milestone underscores not only years of dedicated service but also the exemplary collaboration between Mental Health Association, Orange County Department of Mental Health, Orange County Department of Emergency Services, Independent Living, Inc., and Access Supports for Living. Together, we have set a standard of excellence in addressing the multifaceted needs of our community.

Orange County Crisis Call Center 

The Orange County Crisis Call Center connects people in need of support for mental illness, substance use, developmental disability, sexual assault, or who need information/referrals with trained professionals, 24/7. The Call Center: 

  • Provides telephone support, assessment, and a warm connection to appropriate services if needed. 
  • Dispatches the Crisis Mobile Response Team to assist with in-person support, assessment, crisis de-escalation and connection to appropriate services. 
  • Refers callers to Peer supports to assist with engagement to services, help to navigate the system, and on-going support. 
Did you know? 
  • Mobile Mental Health is now the Orange County Crisis Mobile Response Team. 
  • The Call Center can send a peer to meet you in the community. 
  • Sexual Assault Prevention and Advocacy services can be accessed through the Call Center. 
  • The Call Center will provide information and referrals. 
  • The Orange County Crisis Call Center is co-located with 911 Emergency Response.
  • The Orange County Crisis Mobile Response Team now provides Mental Health, Substance Use Disorder and Developmental Disability Crisis Response.
  • The Orange County Crisis Call Center dispatches the Crisis Mobile Response Team (MRT) and refers callers to Peer Supports.  Additionally, Rape Crisis Services are accessed through the Orange County Crisis Call Center.  Given the ongoing health crisis of COVID-19/Coronavirus, the Orange County Crisis Center remains up to date on local resources and is able to support individuals experiencing difficulty during these uncertain times. 

DIAL 311 or 1-800-832-1200 24/7. 

Our Impact 2023

  • People Served


  • Meals Served/Delivered


  • Hours of Contact


  • Transportation to Services


© 2024 Mental Health Association in Orange County Inc.

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