Skip to main content

Crisis and Immediate Support

Text4Teens

Text4Teens

Text4Teens · Available 24/7

Need someone to talk to?

Text4Teens connects Orange County teens with a trained counselor for support with stress, mental health, relationships, substance use, sexual violence, or anything that feels difficult.

Not sure what to say? Starting with “Hi” is enough.

Start a Text: 845-391-1000

Prefer to talk? Call 311 within Orange County or 1-800-832-1200.

If the text button does not open your messaging app, enter 845-391-1000 manually.

What Happens When You Text?

When you text Text4Teens, a trained counselor will respond, listen, and ask questions to understand what is happening and what support may be helpful. You can share as much or as little as you feel comfortable sharing.

A counselor can:

  • Provide emotional support
  • Help you think through what to do next
  • Answer questions and share helpful information
  • Connect you with local services and resources
  • Help arrange additional support when needed

You do not need to know exactly what to say or what kind of help you need before reaching out.

Privacy and Safety

Counselors protect your information in accordance with applicable privacy laws and safety requirements. If there is concern about immediate danger, serious harm, abuse, or neglect, a counselor may need to involve emergency services or another appropriate resource to help keep someone safe.

Other Ways to Get Support

If you would rather speak with someone, call 311 within Orange County or 1-800-832-1200. Local counselors are available 24/7.

For suicidal thoughts or emotional distress, call or text 988.

Parents, caregivers, and others concerned about a young person can also call the Orange County Crisis Call Center for support and guidance.

Our Impact 2025

  • Services Provided in our Community

    102,600+

  • Meals Served to Participants

    8,500+

  • Crisis Contacts

    65,000+

  • Sexual Assault Survivors Supported

    200+

© 2026 Mental Health Association in Orange County Inc.
Privacy Policy

Privacy Policy

  1. What Information Do We Collect? When you visit our website you may provide us with two types of information: personal information you knowingly choose to disclose that is collected on an individual basis and website use information collected on an aggregate basis as you and others browse our website.
  2. Personal Information You Choose to Provide We may request that you voluntarily supply us with personal information, including your email address, postal address, home or work telephone number and other personal information for such purposes as correspondence, placing an order, requesting an estimate, or participating in online surveys. If you choose to correspond with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received by mail and telephone.
  3. Website Use Information Similar to other websites, our site may utilize a standard technology called "cookies" (see explanation below, "What Are Cookies?") and web server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the sites visited just before and just after ours. This information is collected on an aggregate basis. None of this information is associated with you as an individual.
  4. How Do We Use the Information That You Provide to Us? Broadly speaking, we use personal information for purposes of administering our business activities, providing service and support and making available other products and services to our customers and prospective customers. Occasionally, we may also use the information we collect to notify you about important changes to our website, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under our traditional standards designed to safeguard the security and privacy of all personal information provided by our users. You may at any time to notify us of your desire not to receive these offers.
  5. What Are Cookies? Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a website. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.
  6. How Do We Use Information Collected From Cookies? We use website browser software tools such as cookies and web server logs to gather information about our website users' browsing activities, in order to constantly improve our website and better serve our users. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you.
  7. How Do We Protect Your Information? Information Security -- We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Evaluation of Information Protection Practices -- Periodically, our operations and business practices are reviewed for compliance with organization policies and procedures governing the security, confidentiality and quality of our information. Employee Access, Training and Expectations -- Our organization values, ethical standards, policies and practices are committed to the protection of user information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
  8. How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our database by emailing us using the contact form provided to you within the site structure of our website.
  9. Do We Disclose Information to Outside Parties? We may provide aggregate information about our customers, sales, website traffic patterns and related website information to our affiliates or reputable third parties, but this information will not include personally identifying data, except as otherwise provided in this privacy policy.
  10. What About Legally Compelled Disclosure of Information? We may disclose information when legally compelled to do so, in other words, when we, in good faith, believe that the law requires it or for the protection of our legal rights.
  11. Permission to Use of Materials The right to download and store or output the materials in our website is granted for the user's personal use only, and materials may not be reproduced in any edited form. Any other reproduction, transmission, performance, display or editing of these materials by any means mechanical or electronic without our express written permission is strictly prohibited. Users wishing to obtain permission to reprint or reproduce any materials appearing on this site may contact us directly.

Powered by Firespring